Completing the Bug Report
Main fields
Software version — see section “System Settings” → “System Information” (12.6).
User Permit — see section “System Settings” → “System Information” (12.6), if the issue is related to ENC.
Serial No. — see section “System Settings” → “System Information” (12.6).
Reproducibility — indicate how often the defect is reproduced (always, sometimes, once, etc.).
Brief description — briefly describe the nature of the identified defect.
Detailed description — describe the identified defect in detail.
Steps to reproduce — describe in detail the sequence of user actions that lead to the reproducible defect.
Additional information
When filling out the “Additional Information” section, attach the following data:
Screenshots and/or video: If there is a discrepancy between the expected and actual results, screenshots and/or video must be attached. The file name must correspond to the sequential number of the step being performed. If a step has multiple screenshots/video, use the format
<step_number>-<file_number>.png, for example:1-1.png,1-2.png,2-1.png.Data used: ENC, tracks, import/export files, recording (trace) of navigation data received at the port, etc.
Operation/crash logs: If available (export from section “System Settings” → “System Information” (12.6)).
Contact information
Date — date of completion.
Author — the submitter of the report.
Phone — author’s contact phone number (optional).
E-mail — author’s email address (required).
Submitting the Bug Report
Send the completed Bug Report form to the manufacturer of NSR ECDIS NES-3000 at the email address specified in the documentation or on the manufacturer’s website. Attach to the form:
Screenshots and/or video (if available)
Data used (ENC, tracks, files, etc.)
Operation/crash logs (export from section 12.6)
Note
Correct and complete filling of the Bug Report form significantly speeds up the process of diagnosing and resolving defects.