Remote Assistant

To perform ECDIS maintenance remotely by the ECDIS manufacturer, a VPN connection is provided.

In accordance with cybersecurity requirements (IEC 61162-460), the connection is established only with the navigator’s permission.

The ECDIS manufacturer connects to the ECDIS as a remote desktop and gains access to all functions and settings of the ECDIS equipment.

Menu Path
→ → System → Remote Assistant

№	Field	Description
1	FW status	Current firewall status.
2	VNC tunnel status	Current VPN connection status.
3	SSH tunnel status	Current SSH connection status.
4	Host	Remote connection IP address.
5	Port	Port for remote connection.
6	Login	Login authorized for connection. assistant is the default login.
7	SSH local port	SSH port for remote connection.
8	Operations logbook	Log of performed operations.
9	Append FW exclude	Add an exception (temporary rule) to the firewall.
10	Restart FW	Restart the firewall.
11	Open VNC tunnel	Open a VPN connection.
12	Open SSH tunnel	Open an SSH connection.

Important

An external connection is only possible after the navigator grants permission.

Create an External Remote Connection

1. Enter the IP address of the service organization’s computer

2. Enter the port number to which connection is permitted (if connecting via SSH, enter the SSH port number)

3. Enter the login under which connection is permitted

4. Add an exception to the firewall

5. Open the VPN or SSH channel

Warning

During maintenance, all operations on the ECDIS are performed by the service engineer remotely.

Do not interfere or attempt to take over control of the device. This will impede the work.

Important

During service maintenance, it is recommended to transfer the Master function to another station.

Danger

Plan ECDIS service maintenance for when the vessel is in port.

Performing service maintenance while underway is only permitted in exceptional circumstances that may adversely affect navigational safety.